Return Policy:-
Blue Bubble follows a friendly policy to ensure your shopping experience is as fuss-free and enjoyable as possible. We are always with you before and after your purchase.
- Goods once sold can not be returned or exchanged without a valid reason.
- In case of online purchase customer can return the goods if it is not the same model or the product seems damaged.
- User can not return any used product.
- Customised Products are not Subject to Return at any Cost.
We request you to kindly check the description for size/properties of the product before ordering.
Please read through the following terms and conditions prior to making a purchase.
Order Cancellation:
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Cancellation of order is allowed only if the product is not dispatched.
Kindly mail us at bluebubblegiftsofjoy@gmail.com for cancellation. -
No cancellation is allowed after dispatch.
Transit Damage:
There are rare chances that the product might get damaged in transit. If the package seems damaged, please record an opening video.
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Opening video is a must – Please record the opening video of the parcel clearly showing the item. If found damaged, we will replace it immediately.
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Without an opening video, we will be unable to assist in any issue.
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Kindly mail the opening video to bluebubblegiftsofjoy@gmail.com.
- Replacement product will be delivered within 4 to 5 days
Exchange:
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Exchange, if any, is provided within the same product. A credit note will be issued if the desired product is not in stock.
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Exchange is allowed once per order. Extra shipping charges will apply.
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Customized products made as per customer instructions are not eligible for exchange.
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Exchange is not accepted if the customer does not like the product or colour. All product details are clearly mentioned in the product description.
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Sale/discounted/coupon/gift voucher purchases are non-exchangeable.
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Only unused, undamaged products with all labels, tags, and original packaging intact are eligible for exchange.
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If the customer has any issue with the delivered product, they must mail bluebubblegiftsofjoy@gmail.com within 48 hours of delivery.
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The actual video of the product along with repackaging must be shared. Minimal to-and-fro shipping charges will apply, depending on parcel size.
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For pin codes where reverse pickup is unavailable, customers must self-ship the product.
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If the customer does not hand over the product within 5–7 business days from the date of the exchange request, the request will be cancelled.
- Exchange product will be delivered within 3 to 4 days.
Return/Refund:
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Refunds (only in cases where the product is unavailable) will be credited within 4–10 working days, depending on bank timelines.
- Goods once sold can not be returned or exchanged without a valid reason.
- In case of online purchase customer can return the goods if it is not the same model or the product seems damaged.
- User can not return any used product.
- Customised Products are not Subject to Return at any Cost.
Process of Exchange:
Please mail us at: bluebubblegiftsofjoy@gmail.com
Subject of mail: Exchange with Order ID Number
We will get back to you within 24 working hours.